I have been a golf course superintendent for 37 years. Used every reel mower brand and most that residential has never heard of. Mow for 1/8" to 2". Mow my lawn with a California Trimmer and its a 10!. If u complain about a mower? Its mot the mower. Its the maintenance and frequency of cut. You dont mow with a reel mower, you clip. If uou mow once a week, get a rotary. If uou want a perfect lawn, reel mower then mow 2-3 times per week. R year degree Turf Grass Management, 37 years grass experience.